EPOS Sennheiser IMPACT DW Pro 1 (DW 20) USB ML Premium Wireless DECT Headset Black

Freedom and flexibility

When work means talk choose a wireless DECT solution that drives productivity. Optimize calls with premium audio, all-day comfort and flexible connectivity. You can ensure excellent customer experiences with unique audio technologies that benefit both speaker and listener. Address the demands of your busy working environment with audio solutions tailored to your business. It’s the agility, comfort and audio excellence of the IMPACT DW Series that will ultimately help support your success.

Key benefits & features
Ensure premium audio for excellent call quality
Maximize speech intelligibility with EPOS VoiceTM technology and an ultra noise-cancelling microphone
Talk all day in comfort
With up to 12 hours talk time and lightweight headset with extra soft ear pads
Enjoy wireless freedom and dual-connectivity
With wireless reach of up to 180 m/590 ft and the flexibility of dual-connectivity to both desk phone and PC/softphone
Choose your wearing style
With comfortable, smart headsets designed to suit every personal preference; headband, ear hook or optional neckband
Easy magnetic docking and charging
Dock the headset to the magnetic charge interface and be sure it’s charged and ready to go for your next call

Product data
General
Product description
- IMPACT DW OFFICE ML: Wireless DECT headset, single-sided with base station. Dual connectivity to desk phone and PC/ Softphone. UC optimized and Skype for Business Certified.
- IMPACT DW OFFICE USB ML: Wireless DECT headset, single-sided with base station. Single connectivity to PC/ Softphone. UC optimized and Skype for Business Certified.
- IMPACT DW OFFICE PHONE: Wireless DECT headset, singlesided with base station. Single connectivity to desk phone.
- IMPACT DW PRO 1 ML: Wireless DECT headset, single-sided with base station. Dual connectivity to desk phone and PC/ Softphone. UC optimized and Skype for Business Certified.
- IMPACT DW PRO 1 USB ML: Wireless DECT headset, singlesided with base station. Single connectivity to PC/Softphone. UC optimized and Skype for Business Certified.
- IMPACT DW PRO 1 PHONE: Wireless DECT headset, singlesided with base station. Single connectivity to desk phone.
- IMPACT DW PRO 2 ML: Wireless DECT headset, double-sided
with base station. Dual connectivity to desk phone and PC/
Softphone. UC optimized and Skype for Business Certified.
- IMPACT DW PRO 2 USB ML: Wireless DECT headset, double-sided with base station. Single connectivity to PC/ Softphone. UC optimized and Skype for Business Certified.
- IMPACT DW PRO 2 PHONE: Wireless DECT headset, doublesided with base station. Single connectivity to desk phone.
Wearing style:
*Headband – single-sided and ear hook. Neckband optional*
(DW Office variants)
*Headband – single-sided (DW Pro 1 variants)
*Headband – double-sided (DW Pro 2 variants)
Color: Black with silver
Headset weight:
*24 g / 0.86 oz (DW Office ear hook)
*50 g / 1.76 oz (DW Office headband)
*65 g / 2.28 oz (DW Pro 1 variants)
*85 g / 2.98 oz (DW Pro 2 variants)
Ear pad size: ø 50 mm / 1.96 in
Personalization: Yes, with nameplate on headset
Warranty: 2 years
Audio
EPOS VoiceTM technology: For a clear and natural listening experience
Microphone:
- Noise-cancelling microphone (DW Office variants)
- Ultra noise-cancelling microphone (DW Pro 1 & Pro 2 variants)
Microphone frequency range:
*150 Hz – 6.8 kHz (Wideband)
*300 Hz – 3.5 kHz (Narrowband)
Mute microphone: Yes
Speaker type: High-quality neodymium magnet speaker for outstanding audio quality
Speaker frequency response:
*150 Hz – 6.8 kHz (Wideband)
*300 Hz – 3.5 kHz (Narrowband)
Technical
DECT:
* 1.880 to 1.900 MHz (EU, UK, AUS)
* 1.920 to 1.930 MHz (US) - DECT 6.0
GAP compatible: Yes (Headset)
Headset: Connects to base station
Base station
- DW OFFICE ML:
Connects to desk phone and UC/Skype for Business
- DW OFFICE USB ML:
Connects to UC/Skype for Business
- DW OFFICE PHONE:
Connects to desk phone
- DW Pro 1 ML / DW Pro 2 ML:
Connects to desk phone and UC/Skype for Business
- DW Pro 1 USB ML / DW Pro 2 USB ML:
Connects to UC/Skype for Business
- DW Pro 1 PHONE / DW Pro 2 PHONE:
Connects to desk phone
Headset auto link to base: Yes, can be activated on the base station
Temperature range:
- Operational: +5 ⁰C to 45 ⁰C / +41 ⁰F to +113 ⁰F
- Storage: -20 ⁰C to 70 ⁰C / -4 ⁰F to +158 ⁰F
Battery (Lithium Polymer): Exchangeable for service (see User manual)
Range:
- Line of sight: 180 m / 590 ft
- Typical office building: 55 m / 180 ft
Automatic power adjustment: Yes (distance between headset and base)
Talk time:
- Up to 8 hours (Wideband Mode)
- Up to 12 hours (Narrowband Mode)
Stand by time: Up to 100 hours
Auto – headset OFF when out of range: Yes, after 30 minutes
Charge time:
* 0 – 50%: 20 minutes
* 0 – 100%: 1 hour
Hearing protection
EPOS ActiveGard® technology: Protects users against acoustic injury caused
by sudden sound burst on the line
EU**/AUS Limiter depending on regional variant:
Enhanced audio protection preventing listening fatigue, average 85 dB over a workday. Activated by DIP switch, EPOS Connect and EPOS Manager
Content of delivery
What’s in the box:
- IMPACT DW OFFICE ML
Headset (with name plate for ear hook and distance holder), base station, power supply, USB cable, audio phone cable, headband (detachable), ear hook adapter with pre-mounted ear
hook with leatherette sleeve and earbud size S, extra earbuds size M and L, name plate holder for headband and name plate instruction, printed quick guide, printed safety guide, compliance sheet
- IMPACT DW OFFICE USB ML
Headset (with name plate for ear hook and distance holder), base station, power supply, USB cable, headband (detachable), ear hook adapter with pre-mounted ear hook with leatherette sleeve and earbud size S, extra earbuds size M and L, name plate holder for headband and name plate instruction, printed quick guide, printed safety guide, compliance sheet
- IMPACT DW OFFICE PHONE
Headset (with name plate for ear hook and distance holder), base station, power supply, audio phone cable, headband (detachable), ear hook adapter with pre-mounted ear hook with leatherette sleeve and earbud size S, extra earbuds size M and L, name plate holder for headband and name plate instruction, printed quick guide, printed safety guide, compliance sheet